Privacy Policy

1. Who We Are

This website is operated by Flybear Intelligent Technology (Jiangsu) Co., Ltd. (“Flybear Screw”, “we”, “us” or “our”). We supply industrial screws and custom fastening solutions to business customers worldwide.

2. Information We Collect

Information you provide

• Name, company, job title, email address, telephone number and country.
• Inquiry details, product specifications, drawings, samples, quantities, delivery destinations and messages.
• Newsletter subscription choices and marketing preferences.
• Any other information you choose to provide when communicating with us.

Information collected automatically

• IP address, device and browser type, operating system, referring pages, pages viewed, approximate location and interaction data.
• Cookie identifiers and analytics or advertising information, subject to your choices and applicable consent requirements.
• Security and server logs used to protect and maintain the website.

3. How We Use Information

• Respond to inquiries, review drawings and specifications, prepare quotations and provide product support.
• Manage business communications, sampling, production follow-up, inspection, packing and delivery coordination.
• Operate, secure, troubleshoot and improve the website and our services.
• Measure website performance and understand visitor interests through analytics.
• Send newsletters and marketing communications where you have subscribed or where otherwise permitted by law.
• Show or measure advertising and remarketing campaigns where allowed by your consent and applicable law.
• Meet legal, tax, compliance, recordkeeping and fraud-prevention obligations.

4. Legal Bases for Processing

Where the GDPR or UK GDPR applies, we rely on one or more of the following legal bases: your consent; steps requested before entering into a contract; performance of a contract; our legitimate interests in operating a secure B2B website, responding to inquiries and improving our services; and compliance with legal obligations. You may withdraw consent at any time without affecting processing already carried out.

5. Cookies, Analytics and Remarketing

We use necessary cookies for website operation and security. We also use, or may use, Google Analytics and advertising or remarketing technologies to understand website use, measure campaigns and show more relevant advertising.

Where required in the European Union or United Kingdom, non-essential analytics and advertising cookies will not be placed until you provide consent through our cookie controls. You can withdraw or change your choices at any time through the cookie settings available on the website. You can also manage cookies through your browser and use Google’s advertising and analytics controls.

6. Newsletter and Marketing Communications

If you subscribe to our newsletter, we use your contact details and preferences to send product, company and industry updates. Our email service providers may process delivery and engagement information on our behalf. You can unsubscribe at any time by using the link in an email or contacting us. Unsubscribing from marketing does not prevent necessary responses to active business inquiries.

7. How We Share Information

We may share information only as reasonably necessary with website hosting, security, analytics, advertising, email and newsletter, IT, cloud storage, professional advisory, production, inspection, logistics and other service providers. We may also disclose information when required by law, to protect rights or safety, or as part of a merger, acquisition or business transfer.

We do not sell personal information for money. Some advertising or remarketing activity may be treated as “sharing” for cross-context behavioural advertising under California law. California residents may opt out using our cookie settings or by contacting us.

8. International Data Transfers

We serve customers internationally, and information may be processed in China and in other countries where our service providers operate. Where required, we use appropriate safeguards such as contractual protections and take reasonable steps to protect transferred information.

9. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including inquiry and quotation follow-up, customer service, legal compliance, dispute resolution and security. Newsletter information is retained until you unsubscribe or ask us to delete it, subject to limited suppression records needed to honour your opt-out.

10. Your Privacy Rights

Depending on your location, you may have the right to request access, correction, deletion, restriction, portability or objection; withdraw consent; opt out of direct marketing or targeted advertising; and lodge a complaint with a data protection authority.

European Union and United Kingdom

Under the GDPR and UK GDPR, you may exercise the rights described above and may complain to the supervisory authority in your country or the UK Information Commissioner’s Office.

California

California residents may request to know, access, correct or delete covered personal information, and may opt out of sale or sharing for cross-context behavioural advertising. We will not discriminate against you for exercising applicable privacy rights. We may need to verify your identity before completing a request.

11. Security and Confidential Business Information

We use reasonable administrative, technical and organisational safeguards. Internet transmission is never completely secure, so no method can be guaranteed. Product drawings, specifications and other business materials submitted to us are handled for inquiry and supply purposes and shared only as reasonably necessary for those purposes.

12. Children’s Privacy

This business-to-business website is not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has provided information, please contact us.

13. Third-Party Links and Policy Updates

Our website may link to third-party websites or services with their own privacy practices. We are not responsible for those practices. We may update this policy when our services, technologies or legal obligations change. The effective date above shows the latest revision.

14. Contact Us

To ask a privacy question or exercise a privacy right, contact:

Flybear Intelligent Technology (Jiangsu) Co., Ltd.
Email: biz@flybearindustrial.com
Telephone: +86 25 52390558
Office: Building 12, No. 1001 Fuying Road, Jiangning District, Nanjing, China
Factory: No. 8, Tianmushan Road, Gaochun District, Nanjing, China